Big IAM update: New ways to create and negotiate agreements

If you’ve ever chased down a contract draft across inboxes, shared drives, messages, or version-confused attachments, you know how quickly agreement work can get messy. Docusign IAM is designed to bring clarity back to the process.

Here’s a breakdown of the new major IAM upgrades designed to help your teams create, collaborate on, and negotiate agreements faster with more clarity and less chaos.

📌 Agreement Desk (available now)

Agreement Desk gives teams a shared place to manage everything that happens between an intake request and a signed agreement. Instead of juggling updates across tools, you can see work moving in real time and make sure requests get to the right people quickly.

With Agreement Desk, you can:

• Assign and route agreement tasks without guesswork
• See the status of every request at a glance
• Keep legal, sales, procurement, and other teams aligned in one workspace

✨Docusign AI-Assisted Review (available now)

AI-Assisted Review uses AI to help reviewers negotiate faster while staying aligned with internal guidance.

It supports your review process by:

• Highlighting terms that differ from your playbook
• Suggesting redlines you can choose to apply with a click
• Helping teams get to a clean version faster, with less manual comparison work

🤖 AI Contract Agents (in beta)

AI Contract Agents are designed to take administrative steps off your plate, freeing your team up for higher-value work. Here’s what they can help with:

• Turning messy or unstructured intake messages into clean, pre-filled forms
• Summarizing activity on requests so managers can quickly understand progress
• Cutting down on manual data entry and back-and-forth clarifications

📄 Agreement Preparation (available now)

Agreement Preparation gives teams a streamlined way to build and generate contracts from approved templates without worrying about version drift or hunting down the right clauses.

With these tools, you can:

• Create and maintain templates that follow your organization’s standards
• Generate contract drafts automatically with the correct terms and data
• Keep documents organized and consistent across teams

Get started

Here are a few ways to explore what’s new: 

• Join the upcoming webinar for a walkthrough of these new capabilities  
• Learn how to get started with Agreement Desk and AI-Assisted Review on Docusign University.
• Start today by creating your first template with Agreement Preparation—it's already available in your account if you have IAM.

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