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135 Topics
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135 Topics

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awkinneyNewcomer

asked in APIs and SDKs

Produciton enviroment App Go Live

HIWe have built out and tested an app integration in the dev docusign environment and are looking to move it into production. Is there a go live process or workflow required by docusign for new apps that doesn’t exist in dev? Or is launching a new app in production the same as in dev?thanks

3 months ago

OODLNewcomer

asked in APIs and SDKs

User Management from our App

Hi all, I had a quick look through the forum and I couldn't really find an answer for this, so apologies if it's already been addressed..We are developing our B2C platform and wish to integrate with Docusign to allow two users on the platform interact and sign a contract. Our platform manages its own user base (JWT authentication), and we would like to integrate into Docusign to post and sign documents.The challenge that I have is, from what I can see we need to create a user on Docusign for each user within our platform, meaning they would need to sign up and create an account, please note our users are customers do not have an internal email address within our domain, so any sort of SSO isn't really an option for us.Possibly I'm looking at this wrong or Docusign simply doesn't support our approach but any insight would be appreciated. Thanks

3 months ago

vpc5011Newcomer

asked in APIs and SDKs

Tabs Questions

How can we send the tabs information to DocuSign? I have already sent the api details and document changes in my previous email? How can we set the reminders for DocuSign document through API? We have a producer signature in our pdf after the applicant and co applicant sign the documents is there any way DocuSign can set the producer signature in the pdf document?

3 months ago

amyNewcomer

asked in APIs and SDKs

Couldn't recognize fields from Base64

Hi,I set Base64 document to EnvelopeDefinition, but it return null when calling getEnvelopeDocGenFormFields. byte[] fileBytes = Files.readAllBytes(Paths.get("/Users/.../Document_Template.docx"));Document document = new Document();document.setDocumentBase64(Base64.getEncoder().encodeToString(fileBytes));document.setName("SampleDocument.docx");document.setFileExtension("docx");document.setDocumentId("1");ArrayList<Document> documents = new ArrayList<>();documents.add(document);envelopeDefinition.setDocuments(documents);final EnvelopeSummary envelopeSummary = envelopesApi.createEnvelope(accountId, envelopeDefinition);final String envelopeId = envelopeSummary.getEnvelopeId();// Get Fields from document that need to be merged with custom datafinal DocGenFormFieldResponse formFieldResponse =envelopesApi.getEnvelopeDocGenFormFields(accountId, envelopeId);

3 months ago

JoePattersonNewcomer

asked in APIs and SDKs

Error "the redirect URI is not registered properly with DocuSign" while trying to integrate DocuSign

I’ve tried these steps https://support.docusign.com/en/articles/Redirect-URI-not-registered but still no getting the error message.The redirect URI that is not working is going to a hosted FileMaker Server WebDirect file. Anyone with experience with that? Thanks!

3 months ago

JJ YENNewcomer

asked in APIs and SDKs

When the PDF signing process is completed, how can I retrieve information from the PDF?

Hi All:When the PDF signing process is completed, how can I get pdf base64 or send to GCP Cloud Storage ?Can you supply API document or RESTful API file ?Thanks

3 months ago

giosalNewcomer

asked in APIs and SDKs

Integrating DocuSign with Drupal and FillPDF

Hello all,My organization is currently trying to integrate DocuSign with the Drupal website that uses FillPDF extension to fill PDF documents.The idea is that the PDF document is filled in by FillPDF (complete), then it sends the filled PDF to DocuSign (where we have already created a template and were able to sign it manually), which, in turn, opens the document and allows the user to sign it. Then, this document is returned to Drupal website and stored locally under a specific name. We have already tried to install DocuSign Signature module to our Drupal website but all it does is provide generic examples.Any help would be appreciated.Thank you.

3 months ago

Community UserLegacy User

asked in APIs and SDKs

My organization is currently working on integrating an external application (Monday.com), to our DocuSign account. Has anyone in the community had trouble or success with integrating monday.com with their DocuSign account?

Here is the error message that we receive when attempting to establish the connection between Monday.com and DocuSign: {"error":"Session Not Identified"}

7 months ago

Community UserLegacy User

asked in APIs and SDKs

What is the difference between a User ID, an API Account ID, and an Account ID.

Various places in the web GUI and the API libraries reference User IDs, API Account IDs, and Account IDs. What is the difference between these three? What is each used for?Also, if I'm logged into my Docusign account (and it's not a developer account), how do I find these three IDs?

8 months ago

Community UserLegacy User

asked in APIs and SDKs

HI, does DocuSign allow the use of other digital certificate other than those listed in Accepted Trust Service Providers page.

in this page - > https://support.docusign.com/s/document-item?language=en_US&rsc_301&_gl=1*11nt5ja*_gcl_au*MjU3NzU0NjAuMTY5MDk4NzU0NA..*_ga*NzI1OTk5MDAxLjE2OTA1MTA4ODI.*_ga_1TZ7S9D6BQ*MTY5MDk4NzU0NC4xLjEuMTY5MDk4OTc2OC4xMi4wLjA.&_ga=2.46445998.863776161.1690987544-725999001.1690510882&bundleId=xww1594245808169&topicId=ibc1617724917167.html&_LANG=enusi can't find any of the options here listed in MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION sitehttps://www.mcmc.gov.my/en/sectors/digital-signature/list-of-licensees

9 months ago

Community UserLegacy User

asked in APIs and SDKs

Is it possible that docusign signs the s-mime mails with a company certificate so that the users can be sure it is not phishing and a genuine e-mail?

We have a lot of phishing mails pretending to be from docusign. We have had an awereness training for the users, but it should be really awesome if we could let docusign sign the e-mails with a certificate so that the users are sure that it is from our company. Is this possible or on a roadmap?

1 year ago

Community UserLegacy User

asked in APIs and SDKs

Embedded signing on our website following an enveloppe automatically generated (from a template of our account) after a form completion : Question about auth type

Hello,We are in the process of integrating an integrated signature flow on our website via your API, and we have some questions.Our project is to allow our customers to sign their contract on our website, without leaving it. They fill out a form that we manage and process in PHP, and when they click on the " signing my contract" button, it should generate a contract from a template that we have set up in our DocuSign account, pre-fill the fields with the elements of our form, and allow the customer to sign their contract, while remaining on our site. If successful, or if there is an error, the customer is redirected to different confirmation pages, still on our site.Our customers do not have a Docusign account and should not be asked to authenticate themselves.From this point on, we wonder about the following point:We have consulted the documentation but we are not sure which type of authentication is suitable for our project: Authorization Code Grant or JWT? The JWT seems to

1 year ago

Community UserLegacy User

asked in APIs and SDKs

GDrive connection : download document in a specific folder in the GDrive.

Hello,I need your help regarding the connection between my GDrive application and DocuSign.The rules set up are working well because the signed documents are uploaded to my GDrive space but I can't directly redirect the upload to a folder belonging to this GDrive.Can you tell me how to refine the download to a specific folder in my GDrive?Example : myGDrive -> myHR FolderThanks in advance,

1 year ago

Community UserLegacy User

asked in APIs and SDKs

Dear All, I have to save 1,000+ enveloppes on an external device. Do you know if it's possible to do it in 1 click or do I have to save them one after the other? Thanks for your help. Kind regards,

1 year ago

Community UserLegacy User

asked in APIs and SDKs

Need to send offer letter with prepopulated dynamic filed using Rest API

I want to send offer letter with DocuSign.That's why I need to fill some fields before sending the document.How can I do with eSignature Rest API. Currently I am using the developer environment.Please Help

1 year ago

Community UserLegacy User

asked in APIs and SDKs

I use DocuSign in my company. How could I automatically save signed documents to somewhere all the managers can view?

I would like to save a signed document somewhere other managers can view. For example, I'd like to make sure all the signed purchase orders are saved a single location all the managers can review.

2 years ago

Community UserLegacy User

asked in APIs and SDKs

Can you integrate docusign with Ping ? if Yes is there a specific tier you need to be purchasing ?

3 years ago

Community UserLegacy User

asked in APIs and SDKs

I'm having this error : Error: System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: The UserID does not have a valid membership in this Account. faultcode=soap:Client faultactor=missing in Web.Config... any Ideas?

I'm having this error : Error: System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: The UserID does not have a valid membership in this Account. faultcode=soap:Client faultactor=missing in Web.Config... any Ideas?

3 years ago

Community UserLegacy User

asked in APIs and SDKs

Is it possible to integrate with Hubspot?

3 years ago

Community UserLegacy User

asked in APIs and SDKs

Error "the redirect URI is not registered properly with DocuSign" while trying to integrate DocuSign and Contract Express (v8.5)

Have tried my API web.config with the following valuesthe URI redirect set up on the account-d sandbox (app url ending in "/app/Esignature/Callback")the call back url (site url ending with "/rest")

3 years ago

Community UserLegacy User

asked in APIs and SDKs

Trusted IP ranges

What are the IP ranges we can expect DocuSign API traffic from? I've seen the Saleforce article but not sure if the same IP ranges apply? https://support.docusign.com/guides/dfs-admin-guide-add-ip-ranges

4 years ago

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