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  • 132 Topics
  • 249 Replies

132 Topics

P
Newcomer
PrabuNewcomer
asked in APIs and SDKs

Docusign Create

How to create an envelope  with allowMarkup enabled using docusign Rest API? I am facing issues while creating an envelope.Docusign error: CANNOT_ALLOW_MARKUP: Account does not have permission to set Allow Markup." This error occurs only for few templates. Can someone help me in fixing the issue. 

3
Michael.Rave
Docusign Employee
2 hours ago
S
Newcomer
ssiegelNewcomer
asked in APIs and SDKs

Docusign (PHP SDK) Envelope Creation: RECIPIENTS_NOT_PROVIDED

 I'm attempting to create a Docusign envelope from a template using the PHP sdk e-sign client:$apiClient = new ApiClient($config);// Create an Envelope from a template$templateId = env('TEMPLATE_ID');$accountId = env('API_ACCOUNT_ID');$envelopeApi = new EnvelopesApi($apiClient);$templateRole = new TemplateRole([ 'email' => 'john@example.com', // recipient's email 'name' => 'John Doe', // recipient's name 'roleName' => 'User', // The role name as defined in the template]);$envelopeDefinition = new EnvelopeDefinition([ 'status' => 'sent', 'templateId' => $templateId, 'templateRoles' => [$templateRole]]);$envelopeSummary = $envelopeApi->createEnvelope($accountId, $envelopeDefinition);Produces: Error while requesting server, received a non successful HTTP code [400] with response: RECIPIENTS_NOT_PROVIDED - No recipients were found in the requestFrom the logs I can see this uses the endpoint POST /restapi/v2.1/accounts/{accountId}/envelopes 

2
S
Newcomer
13 hours ago
T
Newcomer
TiinaKNewcomer
asked in APIs and SDKs

Envelopes GetDocument responds COMBINEDDOWNLOAD_UNABLETOGENERATEPDF

I’m using the SDK C# and when sending a request Envelopes::GetDocument (link) to get the documents, this fails with error:"errorCode":"COMBINEDDOWNLOAD_UNABLETOGENERATEPDF","message":"Unable to generate combined PDF. Please download the documents as an archive." Odd thing is that we are not requesting combined documents. Asking for combined documents would need the specific keyword “combined”, but we don’t have it or use it. Could the error code be related to something else than combined documents? I have not found any information about this error code.

4
T
Newcomer
3 days ago
V
Newcomer
VygeekNewcomer
asked in APIs and SDKs

EnvelopesResults from docusign_esign.models

Hello everyone,I’m making a little python app to gather envelopes reports.But now I’m stuck with:ImportError: cannot import name 'EnvelopesResults' from 'docusign_esign.models' (/home/paul_smartelia/webhook/paul/lib/python3.8/site-packages/docusign_esign/models/__init__.py) Did someone already had this is issue and know how to get out of this?Kind regards

1
S
Docusign Employee
3 days ago
R
Newcomer
ramonjcnunesNewcomer
asked in APIs and SDKs

docusign connection with power bi

Good afternoon,I would like to know if it is possible to connect the Docusign API to Power BI.There would be some documentation that explains how to connect Docusign with Power BI.

1
B
Docusign Employee
3 days ago
M
Newcomer
MAFNewcomer
asked in APIs and SDKs

Exposing enabled features in developer sandbox vs. production

Our team experienced a critical issue in going live from our developer app to our production app. API calls that worked seamlessly on sandbox failed on production. It appears that a feature, Enable In-Browser Editor, was missing on production, similar to the error reported here. We are incredulous as to why the feature would have been enabled in the sandbox but not in our production instance, if the sandbox was set up by the DocuSign team. An issue like this renders the GoLive instructions useless, if performed in a sandbox that cannot mirror production. In order to prevent a problem like this in the future, is it possible to expose the enabled features in the sandbox in order to cross-reference with production?We are also looking for clarification on which features are enabled for developer environments by default (developer apps) when configured by DocuSign on behalf of customers or if these are specific to each customer’s agreement.  Thanks 

2
Michael.Rave
Docusign Employee
3 days ago
W
Newcomer
what_kind_of_mickey_mouse_operNewcomer
asked in APIs and SDKs

When I log in I am stuck, tons of javascript errors and a modal that says contact CS, but enable to.

I can log in, but there is an error modal that blocks the page. (https://apps.docusign.com/)I see tons of javascript errors that say:“[OPTIMIZELY] - ERROR 2024-05-09T22:53:59.227Z ATTRIBUTES_VALIDATOR: Provided attribute: accountPlan has an undefined value.”I hit “contact support”, and I can’t because it says:Unable to log in.If this is your first login attempt after purchasing a DocuSign plan, allow 15 minutes for account creation before accessing your account.For all other log in scenarios,  contact DocuSign Support  for assistance.  going back to this page:I have to inspect the js console, remove the error message modal from the HTML.After I do that, i can click on the manage button and everything is usable, but still see thousands of JS errors.Seriously, this is some mickey mouse web development, with comments and unobfuscated JS, and really bad error handling. I wouldn’t even be surprised if these errors were not logged anywhere and they went into a void.Now I am questioning docus

0
W
Newcomer
3 days ago
S
Newcomer
sgray128Newcomer
asked in APIs and SDKs

Retrieve a document and signature

I’m currently successfully sending and retrieving documents. What I need to do is retrieve the document and its signature. How would I do that?Here’s what I currently have coded: Function GetPageImagesAPI(strEnvelopeID As String) As Byte() Try Dim oApiClient As ApiClient = NewConfigureApiClient() Dim oEnvelopesApi As EnvelopesApi = New EnvelopesApi(oApiClient) Dim ms As MemoryStream = oEnvelopesApi.GetDocumentPageImage(mcreds.accountId, strEnvelopeID, 1, 1) Dim b As Byte() = ms.ToArray Return b Catch ex As ApiException Throw ex Catch ex As Exception Throw ex End Try End Function 

1
E
Docusign Employee
3 days ago
S
Newcomer
SandhyaNewcomer
asked in APIs and SDKs

Invalid Grant - "no_valid_keys_or_signatures"

Hi, I am new to Docusign and facing an issue with access token being generated. The previous developer had integrated Appian with Docusign to send envelopes and the integration was working successfully till some time ago. Strangely, the integration is working well in both TEST and PROD. environments but failing in DEV. I am getting the error as “invalid grant”. The code and the keys are the same across all three environments except for the userId which is environment specific. I am using an Appian function to return the JWT token. Can anyone advice how to resolve this issue? TIA createdocusignrsajwttoken(  /*externalSystemKey:*/ cons!DSC_SCS_KEY_DOCUSING_RSA_PRIVATE_KEY,  /*iss:*/ cons!DSC_INTEGRATION_KEY,  /*alg:*/ cons!DSC_ENCRYPTION_TYPE_RS256,  /*typ:*/ cons!DSC_HEADER_TYPE_JWT,  /*aud:*/ cons!DSC_AUTH_AUD_URI,  /*scope:*/ joinarray({cons!DSC_SCOPE_SIGNATURE,cons!DSC_SCOPE_IMPERSONATION},cons!DSC_REQUEST_SCOPE_SEPARATOR),  /*exp:*/ 60000,  /*sub:*/ ri!userId)  

4
S
Newcomer
4 days ago
M
Newcomer
M A ButtNewcomer
asked in APIs and SDKs

How to make 20 Successfull API calls before review to Go Live?

Hi Learned Docusign Commuinty🙂 May I know how do we get those 20 successful calls before applying to review an app for Go Live to production environment?I mean I have tried API calls through Postman using the integration key and secret key created for the app but these 20 calls were not counted for the review!Will be grateful if any expert shares a solution to this issue.Thanks & regards,  

4
E
Docusign Employee
4 days ago
2
Newcomer
21DeeptiNewcomer
asked in APIs and SDKs

Not getting consent page for Authorization Code Grant

Not getting consent page for Authorization Code Grant sample, trying with console sample java application. getting com.docusign.click.client.ApiException: Error while requesting server, received a non successful HTTP code 400 with response Body: '{"error":"consent_required"}'

3
Michael.Rave
Docusign Employee
5 days ago
K
Newcomer
KishorJayannaNewcomer
asked in APIs and SDKs

dateSignedTabs

Hello,I'm making an API call to DocuSign to automatically insert the "date signed" into the document.Below is the API request payload:"dateSignedTabs": [    {        "anchorString": "Date",        "anchorYOffset": "-1",        "fontSize": "Size12",        "name": "Date Signed",        "recipientId": "1",        "tabLabel": "date_signed"    }]The issue is that this results in placing the date everywhere it finds the string 'Date' in the document. I want to restrict it to only one place where the actual date is needed. Any suggestions or help? Thanks,Kishor

1
Michael.Rave
Docusign Employee
5 days ago
K
Newcomer
kiranNewcomer
asked in APIs and SDKs

Envelop creation Failure

Hello Champs,Am trying to create envelope using CreateEnvelope method from EnvelopesApi class and getting error - Error calling CreateEnvelope:. Porject designed in Dotnet core. appreciate your help. thanks.

1
S
Docusign Employee
5 days ago
Y
Newcomer
yuriNewcomer
posted in APIs and SDKs

about integration issues

I am going to integrate eSignature into my application, but I found that it requires JDK 11 or later, while my application is running on JDK 8. However, I can't upgrade because it might lead to uncontrollable issues in production. What should I do?

0
Y
Newcomer
6 days ago
V
Newcomer
VaughnBNewcomer
asked in APIs and SDKs

Purchase Request Routing - Requester may sometimes be an approver.

I’ve been struggling with the best way to automate one of our form workflows with Docusign and the only way I’ve found to do it is with two separate templates. I’m hoping to get some tips on using conditional routing to simplify my solution.Here is a summary.I have a purchase request form with a possibility of 3 recipients.Requester Approver PurchaserIf the form is filled out by a VP, SVP, CEO, etc. the requester completes and signs the form (In this case, the requester is also the approver). Next, the purchaser places the order, adds notes to the form, and marks it completed.If the form is filled out by an employee who is not a VP, the requester completes the form. The form is then sent to a VP for approval and then the purchaser who places the order adds notes and marks the form complete.My current solution using the DocuSign API is.The requester clicks on a link from a page on our Intranet.If the requester is determined to be a VP or above,generate an envelope from the “VP Purchase

2
V
Newcomer
6 days ago
L
Newcomer
Lincoln BastosNewcomer
asked in APIs and SDKs

API eSignature users

Prezados, Estamos utilizando a API, ainda no ambiente DEV, para download de envelopes. Vamos solicitar A implantação o ambiente de produção, mas estamos com uma dúvida. Na URL para requisição é informado o ID da conta do usuário e com isso eu consigo consultar os envelopes daquela conta, a dúvida é quando essa chave de API estiver no ambiente de produção eu poderei consultar o envelope de qualquer usuário da minha instituição ou apenas os envelopes vinculados ao meu usuário? Ressalto que tenho acesso de Admin. A URL que mencionei é:requests.get('https://demo.docusign.net/restapi/v2.1/accounts/account_id/envelopes

1
JohnSantos
Digital Collaborator
6 days ago
S
Newcomer
sachinpowarNewcomer
asked in APIs and SDKs

templateUsageRestriction

Hi docusign community,I'm working on creating some logic to dynamically update my template with different content. When I make a GET call to pull the custom fields I've added in template, I see this:GET Request results : { "textCustomFields": [ { "fieldId": "10351158661", "name": "templateUsageRestriction", "show": "false", "required": "false", "value": "allOptions" } ], "listCustomFields": []}Does anyone know what the 'templateUsageRestriction' means and how to extract the actual fields? Are there any settings needed in my DocuSign template? 

1
Alexandre.Augusto
Docusign Employee
11 days ago
K
Newcomer
KishorJayannaNewcomer
asked in APIs and SDKs

Multiple recipients - need help on adding the multiple recipients on a envelop

Hello, Below is the request payload for which I’m trying to create an envelope and send it to multiple signers, but the problem is creating the envelope with a single signer.{  "documents": [    {      "documentBase64":"JVwj===" ,      "documentId": "1",      "fileExtension": "pdf",      "name": "EmploymentContractDocuSign.pdf"    }  ],  "emailSubject": "Kindly review and sign the employment contract document for Person: Test 002.2:47",  "recipients": {    "signers": [      {        "email": "test@gmail.com",         "name": " kj",         "recipientId": "22",         "routingOrder": "2",         "isBulkRecipient": true      }    ],    "signers": [      {        "email": "Test002@yopmail.com",         "name": "Test",         "recipientId": "11",         "routingOrder": "1",         "isBulkRecipient": true      }    ]  },  "status": "sent"}

2
J
Docusign Employee
12 days ago
K
Newcomer
kensevNewcomer
asked in APIs and SDKs

Python Docusign Automation: Sending Multiple Documents

I’m trying to automate sending an envelope with multiple documents attached to it. However, when the email is sent, only the 1st document is seen.documents = []index = 1for pdf in listdir(flattenedFolder): if isfile(join(flattenedFolder, pdf)) and pdf[len(pdf)-4 : len(pdf)] == '.pdf': with open(join(flattenedFolder, pdf), "rb") as file: doc_docx_bytes = file.read() doc_b64 = base64.b64encode(doc_docx_bytes).decode("ascii") document = Document( # create the DocuSign document object document_base64=doc_b64, name = pdf[0 : len(pdf)-4], file_extension="pdf", document_id = index, order=index ) index += 1 documents.append(document)envelope_definition.documents = documents 

9
K
Newcomer
12 days ago
T
Newcomer
Theresa JonesNewcomer
asked in APIs and SDKs

Apex: Field Update not happening based on envelope status in salesforce

I am sending document using apex. Sending and signing is happening properly also, document is attaching back to salesforce record once signing is completed by all parties.I also want to update field in salesforce record based on envelope status. Like this:Envelope status ='Sent' then Document__c.Envelope_Status__c='Sent'Envelope status ='Completed' then Document__c.Envelope_Status__c='Completed'.I am giving these conditions in code like below:  myEnvelope = myEnvelope.withOptions(                new dfsle.Envelope.Options(                    null,                     new dfsle.Document.WriteBack(                        recordId,                         dfsle.Document.WRITE_BACK_NAME_ENVELOPE_STATUS_PDF,                         true,                         false                      ),                                         new Map<String, Map<String, Object>>{                        dfsle.Envelope.STATUS_SENT => new Map<String, Object>{                           

1
S
Docusign Employee
12 days ago
A
Newcomer
Aymeric.PNewcomer
asked in APIs and SDKs

eSignature API - Envelope templates empty response

Hello,We are calling the eSignature API to retrieve the template ID used in an envelope (/envelopes/xxx/templates). Sometimes these calls return empty responses whereas envelopes were using a template - see below example : Green OK - Red KOCan someone explain why templates are not retrieved correctly ?Thank you !

5
A
Newcomer
13 days ago
S
Newcomer
ScottNewcomer
asked in APIs and SDKs

sameorigin set when using Docusing JS for embedding

Hi,I am updating an embedded signing flow that uses a iFrame element on a page to use the Docusign JS method defined here (https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/embedding/#docusign-js). I get the recipient URL and pass it to the following code:  var iframurl = "{{iframeUrl}}"; window.DocuSign.loadDocuSign('xxxx').then((docusign) => { const signing = docusign.signing({ url: iframurl, displayFormat: 'focused', style: { /** High-level variables that mirror our existing branding APIs. Reusing the branding name here for familiarity. */ branding: { primaryButton: { /** Background color of primary button */ backgroundColor: '#333', /** Text color of primary button */ color: '#fff', } }, /** High-level components we allow specific overrides for */ signingNavigationButton: { finishText: 'Custom Button Te

2
S
Newcomer
14 days ago
D
Newcomer
danny.schumannNewcomer
asked in APIs and SDKs

Right and Role - Signatures

Hello everyone.I would like to setup a meaningful rights role concept.I would like to have users who are “only” allowed to send simple signatures, but cannot make any other settings.There should be 3 users who can also send qualified electronic signatures, while others cannot. I would also like users to be able to send letters exclusively via API.Can this be done with the setting?Thanks - and have nice weekend

2
D
Newcomer
14 days ago
R
Newcomer
RyanTranNewcomer
asked in APIs and SDKs

Create and Send envelope on behalf of another user

How do you create and send an envelope on behalf of another user using the REST API? 

2
T
Docusign Employee
14 days ago
G
Newcomer
GeorgiNewcomer
asked in APIs and SDKs

Enterprise Mobility Management with intune for IOS

Hello Everybody,I am trying to configure with Intune App configuration policies for iOS, but for some reason the corresponding configuration is not applied on the phone. Has anyone managed to configure the appropriate settings for iOS as they work for Android. 

1
E
Docusign Employee
15 days ago

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