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  • 131 Topics
  • 245 Replies

131 Topics

R
Newcomer
Raphael DeveloperNewcomer
asked in APIs and SDKs

Help with error: 'invalid_grant', error_description: 'no_valid_keys_or_signatures'

My integration was working fine, but now I'm getting the following error:error: 'invalid_grant' error_description: 'no_valid_keys_or_signatures'Has the Docusign integration undergone any updates that I need to fix in my application?Everything was working fine, and the documentation doesn't have clear information about the error.This is the function and the error response when accessing results from:const result = await axios.post(https://account-d.docusign.com/oauth/token, {   grant_type: "urn:ietf:params:oauth:grant-type:jwt-bearer",   assertion: token }); **The token was generated correctly with no errors using the following code and using the private key generated in the application.**It seems that everything is okay with the token. It has an exp field and other fields are valid.{ "iss": "e928cdc2-424f-4f40-a5f0-a9de31184d91", "sub": "d19b282f-a65c-4302-b08e-3ea5cd7e3167", "aud": "account-d.docusign.com", "iat": 1711921494, "exp": 2532368131, "scope": "signature"}Code:try {

0
R
Newcomer
1 month ago
V
Newcomer
vashuNewcomer
asked in APIs and SDKs

Create envelop using selected documents from a template

I'm curious to find out if it's feasible to achieve a specific requirement.Let's say I have a template containing 30 documents. Now, when creating an envelope via API, I'm interested in sending only selected documents for the e-signature process. I'm looking for a solution that doesn't involve creating separate templates for each of the 30 documents, as that would be cumbersome. Additionally, sending all documents to each recipient is not desirable.I've attempted to implement this using a Postman request, but it seems to include all documents from the template. {  "status": "sent",  "compositeTemplates": [    {         "serverTemplates": [        {          "sequence": "1",          "templateId": "50fcXXXXXXXXXXXXXXXXXXXXXXXXXXX3"        }      ],      "inlineTemplates": [        {          "sequence": 1,                     "recipients": {            "signers": [              {                "email": "abc@abc.com",                "name": "Test Name",                "roleName": "Signe

4
V
Newcomer
1 month ago
V
Newcomer
vashuNewcomer
asked in APIs and SDKs

Pick right authentication type (Auth Code/ Implicit/JWT)

I'm constructing a low/no-code application on the Microsoft Power Platform that integrates with DocuSign. However, I'm a bit uncertain about selecting the appropriate authentication type for the application setup. Essentially, our frontend operates on PowerApps, and Power Automate serves as the integration layer to communicate with the DocuSign API.Given this setup, which authentication type would be the most suitable choice for DocuSign?

2
V
Newcomer
1 month ago
A
Newcomer
Alex FlorinNewcomer
asked in APIs and SDKs

How to switch the account envelops are created under?

Hi,I have successfully setup our app integration in the demo environment using my developer account.I am using JWT Grant authentication with the app using my developer account for impersonation.After testing the app using my account (created envelops, got emails for sigs, etc.), I then created another developer account for our Compliance Manager as ultimately the app and all the created envelopes should be under her account.I successfully revoked my authorization grant of the app and use her account to re-grant authentication to it and also switched the impersonation user ID in the App from my ID to hers. It is her User ID that is now used to obtain the access token in the App. The app does show up under her developer account now.The app is successfully creating envelops and the emails correctly show her name as the sender.However, all the envelops that are been created by the App using her account for impersonation still show up under my account (under the Manage tab). I can share acc

2
A
Newcomer
1 month ago
A
Newcomer
AnaghaPingaleNewcomer
asked in APIs and SDKs

Get other users pending envelopes

Can I make a REST call to check the count of pending envelopes for any particular user?What I want to achieve: I have to get list of all pending envelopes for any user who is belongs to my organization or that user is a part of my account. Envelopes can be send by any senderActually, GET https://demo.docusign.net/restapi/v2.1/accounts/{{accountid}}/folders/ this call is returning me the folder id of my folder, but I want to check for other users folder.for example: I am the admin, and I have 5 users in the dousign, I have my account ID from which I can request folder ID by using (GET https://demo.docusign.net/restapi/v2.1/accounts/{{accountid}}/folders/) method. But if I want to know the folder id details of the remaining 5 users then how can I get that details as I won't be having their accountID's.If I know their account id shall I pass their account id in request ?I have tried to pass different user account Id in request but getting below error:{    "errorCode": "USER_DOES_NOT_BELON

1
Michael.Rave
Docusign Employee
1 month ago
S
Newcomer
ssomasundaram.aspiresysNewcomer
asked in APIs and SDKs

Need to integrate docusign in Angular and Asp.Net Web Application.

I’m working on an application development, in that we would like to implement agreement signature using DocuSign. We have a PDF agreement that will be uploaded in the application and it will be vary by users. This PDF has to be signed by 2 parties, we would like to implement with in the application. As per the existing examples are sending an email to the signer to sign the PDF electronically. But in my case the signature to be accepted via our application. Once both parties are signed the completed PDF will be downloaded from our application.Kindly anyone suggest how can I use DocuSign to implement this feature. Thanks in advance.

1
Alexandre.Augusto
Docusign Employee
1 month ago
D
Newcomer
Dave WDXNewcomer
asked in APIs and SDKs

Issue with Docusign event parsing since the 22nd of March

Hey All, just looking to see if anyone else has had a similar issue which started happening today 22nd of March. Basically events received from DocuSign regarding envelope updates are no longer possible to Parse with .Net 8. Here is an example {    "event": "envelope-completed",    "apiVersion": "v2.1",    "uri": "/restapi/v2.1/accounts/34db86ca-b0f6-4217-b184-5a24775486f8/envelopes/e9dcc0d1-9825-4d8c-92c7-efeaed79e3d6",    "retryCount": 0,    "configurationId": 10406305,    "generatedDateTime": "2024-03-22T12:39:17.8427198Z",    "data": {        "accountId": "xxxxxxx",        "userId": "64a99c27-3cc1-43ba-92df-7f37889e1554",        "envelopeId": "e9dcc0d1-9825-4d8c-92c7-efeaed79e3d6",        "envelopeSummary": {            "status": "completed",            "documentsUri": "/envelopes/e9dcc0d1-9825-4d8c-92c7-efeaed79e3d6/documents",            "recipientsUri": "/envelopes/e9dcc0d1-9825-4d8c-92c7-efeaed79e3d6/recipients",            "attachmentsUri": "/envelopes/e9dcc0d1-9825-4d8c-92c7-

1
Brandon.Varela
Docusign Employee
1 month ago
A
Newcomer
AnaghaPingaleNewcomer
asked in APIs and SDKs

Get users pending envelopes

I have below use case :Get users pending envelopes. I have to find all pending envelopes for any user using email Id. Any sender can sent the envelopes to user and I have to find the list of the envelopes user has pending actions.Which endpoint should use to get this information ?

2
I
Newcomer
1 month ago
J
Newcomer
JMBreitenbachNewcomer
asked in APIs and SDKs

SMS Event Subscription in Envelope Definition

This question is primarily based on using the DocuSign C# SDK.However, pure restapi based answers would be fine as well. I am implementing SMS as an additional delivery option via the SDK. Currently using the Envelope EventNotification property to setup callback/webhooks on a per-envelope basis. The process is working fine and I see where we can subscribe to Recipient events and Envelope events, but I’m not finding a method of capturing the SMS Events. It would be great if we could capture the sms-opt-in and sms-opt-out events as part of the per-envelope webhook/envelope definition. Is there any way to do this, or am I stuck with defining a Connect instance?I was hoping to define a per-envelope handler as it’s trivial to configure the callback url to contain various systems data needed to efficiently process the events without abusing the envelope custom fields, envelope attachments, or persisting a separate data store keyed off of the DocuSign envelope ID?

1
Brandon.Varela
Docusign Employee
1 month ago
G
Newcomer
gearymarksNewcomer
asked in APIs and SDKs

Is it possible to auto-sign a document via API

I would like to use the API to automatically sign a document without the user having to receive an email, go to the site, sign and complete the process there.  I am wondering if it’s possible to sign the document with a previously created signature and prepopulate some of the specific fields on the document.

1
Brandon.Varela
Docusign Employee
1 month ago
T
Newcomer
tyilmazNewcomer
asked in APIs and SDKs

Starter API Plan

Hi, I have 2 questions about Starter plan for Developer API.https://ecom.docusign.com/en-GB/plans-and-pricing/developerPlease check the link for price plans. It says 40 envelopes per month and also 5 envelopes.I didn’t understand the difference. We expect to get 20-30 applications monthly.But I wonder what happens if we sometimes exceed 40 envelopes.Will the system block requests or there will be extra charge for the exceeded envelopes. Thanks

1
S
Docusign Employee
1 month ago
M
Newcomer
Marybi.MalminNewcomer
asked in APIs and SDKs

Esignature Domain Change- API for Email Bulk Changes

Hello,Is it possible to do the solution mentioned below through their API in bulk?Our Identity Provider is configured to use the email address as the NameID, for which DocuSign outlines the following solution for only one email at a time:1. Update the user's email address in the Identity Provider.2. In DocuSign, navigate to Org Admin > Users and search for the user by their current email address.3. Navigate to the Profile tab and update the current email to the new email.Note: The new email address must be on a domain managed by your Organization.4. Navigate to the Security tab and reset the user's Federated ID.5. Click Save at the bottom of the page".However, we are not able to change each email account manually.Any help would be appreciated it. Thanks in advance,Marybi    

1
S
Docusign Employee
1 month ago
L
Newcomer
liquid-chaiNewcomer
asked in APIs and SDKs

Permission policy violation for geolocation access when using Docusign JS

I’m getting the following permissions policy error when using DocuSign JS on my website. I’ve updated the page headers to set the correct Permissions Policy.{ key: 'Permissions-Policy', value: `geolocation=(self "https://apps-d.docusign.com")`} [Violation] Permissions policy violation: Geolocation access has been blocked because of a permissions policy applied to the current document. See https://goo.gl/EuHzyv for more details.(anonymous) @ signing_iframeless_mobile.backbone-app.js?cs=e7c9df7fb0be52f728b3:2ready @ signing_iframeless_mobile.6672.js?cs=cfe5a6fc98b421a49266:2(anonymous) @ signing_iframeless_mobile.backbone-app.js?cs=e7c9df7fb0be52f728b3:2(anonymous) @ signing_iframeless_mobile.backbone-app.js?cs=e7c9df7fb0be52f728b3:2(anonymous) @ signing_iframeless_mobile.js?cs=d822fccc2:2(anonymous) @ signing_iframeless_mobile.5132.js?cs=36825c07c67f2dd22f3b:2cu @ signing_iframeless_mobile.172.js?cs=539be489332502f5e410:2Ns @ signing_iframeless_mobile.172.js?cs=539

1
S
Docusign Employee
1 month ago
V
Newcomer
virginiafNewcomer
asked in APIs and SDKs

Embedded signing with focused view not redirecting after signing

I am using the Docusign SDK in a .Net web application.  I am creating an envelope and then sending the client a URL.  With this URL it opens a page that uses the envelopeid to generate the signing URL and then using Docusign JS to display within the page.   Everything is working except for the returnURL.  Once signing is completed it just displays a blank page.  The browser is returning this error in the console.Refused to frame 'https://localhost:44377/' because it violates the following Content Security Policy directive: "frame-src 'self' https://docucdn-a.akamaihd.net/ https://apps-d.docusign.com https://demo.docusign.net https://account-d.docusign.com https://proof-d.docusign.net https://identity-d.docusign.net https://content.googleapis.com https://docs.google.com https://players.brightcove.net https://www.youtube.com https://accounts.google.com https://docusign.sjv.io https://docusign.co1.qualtrics.com/ https://apps.usw2.pure.cloud".I am assigning the FrameAncestors and Message O

1
S
Docusign Employee
1 month ago
D
Newcomer
dguerreroNewcomer
asked in APIs and SDKs

Can i render simple PDFs using docu sign sdk or similar to Embedded signing?

Hi,I’m currently creating envelops and requesting users to sign the document on our website using Embedded signing and node sdk.I was wondering if I have no pdfs document to sign but still want to show the pdf to the user, is there a tool or any docu sign library that can help me render a simple pdf in the website? (just like Embedded signing can render the document).

1
S
Docusign Employee
1 month ago
C
Newcomer
CarlNewcomer
asked in APIs and SDKs

Integration to REST that will get the # of licensed users.

I want to use the REST API to get identify the licensed users and their email addresses.  I can get the users by using the Organziation REST API or the accounts REST API. Which one is the correct one to use:/restapi/v2/accounts/<accountID>/users gives me the user in the accountwhile'/Management/v2/organizations/<OrgID>/users?account_id=<accountId> also gives me the users  Since I have to specify the account ID in both cases i don’t really see an advantage to one over the other… Thoughts?One reason i am leaning towards the /restapi/v2/accounts call is that i could also get the bilingPlan information. 

1
S
Docusign Employee
1 month ago
L
Newcomer
leonardorodriguesdsNewcomer
asked in APIs and SDKs

DocuSign eSignature SDK (docusign-esign-java) and RESTEasy Client Compatibility

Hello DocuSign Community,We're currently facing a challenge while trying to integrate the DocuSign eSignature SDK (docusign-esign-java) into our Java application. We are using the RESTEasy client version 3.13.2.FINAL, and we've encountered the following error:RESTEASY003215: could not find writer for content-type application/x-www-form-urlencoded type: javax.ws.rs.core.Form In an attempt to resolve this issue, we updated the versions of resteasy-jaxb-provider and resteasy-multipart-provider, hoping that it would fix the compatibility issue or the error above. Unfortunately, this approach did not yield the desired outcome.We also considered updating the version of resteasy-client to a more recent one. However, we found that the newer versions of resteasy-client are not compatible with our current version of keycloak-admin-client (19.0.3), which is a critical part of our application's authentication system.Given these constraints, we are seeking advice or suggestions from the community o

1
S
Docusign Employee
1 month ago
R
Newcomer
RickPNewcomer
asked in APIs and SDKs

Exporting contact records

Is there a way to export all records in the Contacts table?   I need it to feed my CRM.  Optionally, is there an API or a Developer that cound create this interface? Thanks, Rick

1
Alexandre.Augusto
Docusign Employee
1 month ago
Z
Newcomer
Ze Mauricio ContiNewcomer
asked in APIs and SDKs

Token

How to acquire a token? 

1
Vinicius.Rodrigues
Docusign Employee
1 month ago
O
Newcomer
ogaNewcomer
asked in APIs and SDKs

API to obtain the Envelope of Copy Received

I am using the API (Python SDK) to get a list of Envelopes.Recently, I noticed that I was not able to retrieve Copy Received Envelopes.They are in my inbox, but I am not able to retrieve them using the list_status_changes method.How can I use the API to get the Copy Received Envelope?

1
Michael.Rave
Docusign Employee
1 month ago
A
Newcomer
Abhishek.Bansal.Newcomer
asked in APIs and SDKs

Unable to setup Auth for CLM APIs

I am trying to integrate with CLM APIs however I am not able to figure out how to setup Authorization and Authentication. DocuSign APIs refer creating a developer account and setting up Integration Keys there but it only seems to work with eSign APIs and not with CLM. Can anyone PLEASE help me figure this out, I am having a hard time finding the solution to this.

1
Vinicius.Rodrigues
Docusign Employee
1 month ago
A
Newcomer
AbinayaAbiNewcomer
asked in APIs and SDKs

Request recipent view

I have created one template along with document in that document added custom fields and also added recipient role as signer email and name is empty. Using that template I created one envelope added the template role using sdk method and called the request recipient view using that envelope id and view type as sign.  As a response I received the signing URL.In that URL I’m only able to view the document  there is no customs fields are visible. The user need to sign the document in the URL. 

1
Alexandre.Augusto
Docusign Employee
1 month ago
C
Newcomer
cswicegoNewcomer
asked in APIs and SDKs

Urgent: I am taking an API class on 3/28 I added my gmail.com account in developers demo trouble accessing my company accounts

Team,I wanted to get a head start on setting up a developers account for an API class I am registered for. Set up succesful but know I cannot access my companies demo account. I logged out of the gmail demo. Every time I access it has that info and goes straight to enter your password. Its not letting me change the email. Any help would be appreciated.

2
Michael.Rave
Docusign Employee
1 month ago
P
Newcomer
PraveenNewcomer
asked in APIs and SDKs

Redirect to documents tab from SSO login

I Implemented SSO login for DocuSign from salesforce using connected app and identity providers.Now I want to navigate to draft documents page in DocuSign after successful SSO login. I dont know whether it works or not from connected app in salesforce.Can anyone help me with this concern?Thanks in advance

4
P
Newcomer
2 months ago
J
Newcomer
Juan.Carranza8383Newcomer
asked in APIs and SDKs

Is it possible to have a custom field to filter out completed envelopes?

I am creating a process that gets completed envelopes and then uploads the envelope’s documents, once uploaded I would change a custom field that I wanted to use to filter out the completed envelopes that had their documents uploaded, but since no changes can be done once the envelope is completed, I cant change that custom field value. Is there something else I can do?

1
Vinicius.Rodrigues
Docusign Employee
2 months ago

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