Hi,
When I click on the link in my email to sign a document that was sent to me, I am getting an error message that reads “Signing Mobile Not Allowed - Signing this envelope on a mobile device is not allowed, please use a computer.”
Is there a setting that needs to be changed when a document is sent to me? I am not using the mobile device.
I have tried to go to Docusign.com on my phone and go to “Access Documents” then enter the security code and I am getting the same error message.
Please help!