Hello, I ordered it sequentially in the locusign and sent it, but it keeps changing to the simultaneous signature. How do I solve this problem?
sequential transmission problems
hello
I hope you are doing great. You are setting order while creating the envelop right. refer the ss below:
![](https://uploads-us-west-2.insided.com/docusign-en/attachment/cc23112f-1a8e-4b3f-9ce2-a1876a722de5.png)
![1st Question Posted Badge](https://uploads-us-west-2.insided.com/docusign-en/attachment/a8451010-f191-4a86-bc2a-dc1974d11649_thumb.png)
![](https://uploads-us-west-2.insided.com/docusign-en/attachment/ff3d54f5-7d64-41de-b52d-ac1e712fa40c.png)
hello @Youngeun Kim
I hope you are doing great. You are setting order while creating the envelop right. refer the ss below:
The check is disabled. What's wrong with this?
Hey
You will need to be an account Admin to locate the account-wide setting that sets the Signing order by default, please follow: Settings tab>>Sending Settings>>Enable signing order by default.
LMK if you need further assistance.
Thanks!
![1st Question Posted Badge](https://uploads-us-west-2.insided.com/docusign-en/attachment/a8451010-f191-4a86-bc2a-dc1974d11649_thumb.png)
![](https://uploads-us-west-2.insided.com/docusign-en/attachment/86531524-23cb-4aca-9260-86647add9555.png)
@Pawan Gangwani Is this what you're talking about? I can't set the order even if I set it with that..
![](https://uploads-us-west-2.insided.com/docusign-en/attachment/86531524-23cb-4aca-9260-86647add9555.png)
@Pawan Gangwani Is this what you're talking about? I can't set the order even if I set it with that..
Nope, in the eSignature account setting, you will see the signing setting in left side panel where you will get the option to enable the signing order if not then you have reach out to DocuSign support and raise a ticket.
Thanks!
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.