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Question

Receiver Signature Only

  • 29 April 2024
  • 4 replies
  • 22 views

I cannot get a form to go to our subscribers as DocuSign wants me sign first which is unnecessary. Background info we have a credit card form that only needs the receiver/signer to complete. We do not need to do anything with the form on our end. 

4 replies

JohnSantos
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Userlevel 6
Badge +13

@MECKAINC - You as the sender have the ability to customize who should receive the envelope.   You can have on your recipients workflow, the receiver/signer who will receive the envelope.  Hope this helps.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
M
Rank
Badge +1

Ok but where is that in the software? 

 

When I issue a doc to be signed the first prompt I receive is to review on my end and the box to complete that stays greyed out so I can’t click it. As previously said there is nothing for me to complete on the doc.

 

TY :)

C
Rank
Userlevel 4
Badge +12

Hi @MECKAINC,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

JohnSantos
Rank
Userlevel 6
Badge +13

@MECKAINC - Did you add yourself in the recipient workflow as the first recipient?  If you did, you need to remove it and it will go straight to the signer.  

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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