When we send an envelope with the Docusign friendly templates we are receiving the completed envelope and it’s not complete. It occurs occasionally with random envelopes and only to one coworker. Client says they are filling out the fields that are required. There all required. I thought it was user error but I watched her create the envelope and she’s doing it correctly. Checked all the templates and the required fields and they are correct. Every other person uses the same templates and we have no problems. I’m unable to recreate the problem. Not really sure what to do.
Best answer by Christopher.Alpizar
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