I’m new to Docusign and trying to fill out a real estate Purchase & Sale Agreement, I can't figure out how to manipulate the text field to adjust it to fit on the line? I can click outside the box and get it to look like its adjustable, but it won't allow me to adjust to fit the lines. I don't have this issue with the company field any input is greatly appreciated!! Thanks
Hello Everyone need a little help please
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear that the fields are not working as expected, I understand you are trying to fill out a real estate document.
Can you provide a screenshot of what you are experiencing?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
![1st Question Posted Badge](https://uploads-us-west-2.insided.com/docusign-en/attachment/a8451010-f191-4a86-bc2a-dc1974d11649_thumb.png)
Here is a screen shot of the contract with the text box that I'm not able to adjust to have the company name fit on the line.
Hello
Thank you for reaching back and for the information.
Can you try the below?:
- Clear cache/cookies
- Try a different browser(s)
- Try an Incognito window
- Try a different device
Does this happen to other fields?
Have this worked before?
If it happens to other fields and if it never worked, there could be a setting in the backend called “Enable Tag Scale” that might be disabled, in that case, I recommend you contact customer support.
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.