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Director of medical office operations credentialing

  • 16 April 2024
  • 4 replies
  • 10 views

I received an email form your requesting signature on a document but I do not see any document was sent 

4 replies

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please call me for assistance . I was sent an email form ther asking for a signature on a document but I do not see or find your requested document.

thank you

 

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my direct line is *********

Userlevel 4
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Hi @San Juanita Muniz,

 

Welcome to the Docusign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I am sorry to hear that you weren’t able to find your document, but I will help correct the situation.

 

If the envelope creator used your email to send the documents, you should have received an email notification in your email inbox.

 

Depending on the scenario, you could also access it in Docusign eSignature>Manage>Inbox.

 

For more details on how to access your documents, see:

 

Access Docusign documents that you already signed | eSignature

 

If you are not getting email notifications from Docusign. you will need to follow these steps:

 

Why am I not getting Docusign email notifications?

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using Docusign, we hope you have a wonderful rest of your day! 

 

Best regards,

 

Alejandro R. | Docusign Community Moderator  

 

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 

 

Userlevel 4
Badge +12

Hi @San Juanita Muniz,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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