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Clickwrap Volumes

  • 9 February 2024
  • 3 replies
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I need a way to count how many Clickwraps our account has used. I did see the article on signing insights but that only provides the last 30 days. Can I pull a report as an org admin to obtain this information?

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Best answer by nathaly.monge 12 February 2024, 19:36

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Hello @Nahal ,

 

Welcome to the DocuSign Community and thank you for posting your concerns!

 

I understand you would like to get a report on how many clickwraps the account has used.

 

Sure, you would need to go to Reports > Usage > Elastic Templates Usage Report. Please note that this report is named as the 'Elastic Template Usage Report' to align with launch of Elastic Signing in November 2022, which is an advanced type of clickwrap. Clickwrap agreements are charged as if they were envelopes, however the 'agreement' does not exist until the signer clicks Agree or Decline as their answer to the agreement. An un-answered agreement does not incur a charge: Elastic Templates Usage Report

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

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Thank you very much for your help.

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Hello @Nahal , 

 

Thank you for reaching back.

 

I’m glad to hear that your issue has been solved.

 

Please reach back to the DocuSign Community if you have any further concerns or if any issue has appeared. I hope you have a great day!

 

Best regards, 

Nathaly | DocuSign Community Moderator

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