Question

Certificate of completion does not list all completed documents

  • 26 January 2024
  • 2 replies
  • 9 views

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Hello,

I sent an envelope with 5 documents, however the certificate of completion does not list all of the document titles due to what seems like a character limitation.

Is there a way to generate a certificate of completion that will include ALL document titles, or generate individual certificates per document?

 

Thank you


2 replies

Userlevel 1
Badge +6

Hello @S.KC,

 

Thank you for reaching out here in the DocuSign Community.

 

I apologize for the inconvenience that this has caused you, I understand that you want to have the Certificate of completion to include all the completed documents.

 

Would it be possible for you to provide a screenshot of the information in the section that you are referring to?

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

 

Let us know if you need further assistance with this.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Userlevel 1
Badge +6

Hi @S.KC,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance with this.

 

If no, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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