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Question

Can I check if a document is valid using the envelope ID #?

  • 25 June 2024
  • 2 replies
  • 95 views

I have a contract that I printed out. I no longer have access to the email that it came in.  Is there any way to check if this is a true and valid document using the envelope ID #?

2 replies

JohnSantos
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Userlevel 6
Badge +13

@lisamcheek 

To check the validity of a signed DocuSign document using the envelope ID, you need to be either the sender or an administrator of the account from which the document originated. If you do not have this access, I recommend reaching out to DocuSign support for assistance.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
C
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Userlevel 4
Badge +12

Hi @lisamcheek,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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