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About the automatic reminder

  • 29 February 2024
  • 2 replies
  • 11 views

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I have sent out a document for multiple persons to sign, with a weekly reminder.

My question is, for those who have signed the document, will they still receive a reminder or not? I feel I don’t need to keep bothering them once they have signed the document.

Any clue?

Thanks!

Regards

Tuochuan

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Best answer by David.Schmitz 1 March 2024, 01:39

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Userlevel 6
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@Tuochuan Reminder notifications on an envelope only go to the 
“current” Recipient who has to take action on the envelope, reminders do not go to Recipients who have already completed their action or Recipients further down in the Signing Order who are waiting for the envelope to be assigned to them for action.

Userlevel 4
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Hi @Tuochuan,

 

I hope you are doing well.

 

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Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

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Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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