Question

About the automatic reminder

  • 29 February 2024
  • 2 replies
  • 9 views

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I have sent out a document for multiple persons to sign, with a weekly reminder.

My question is, for those who have signed the document, will they still receive a reminder or not? I feel I don’t need to keep bothering them once they have signed the document.

Any clue?

Thanks!

Regards

Tuochuan


2 replies

Userlevel 5
Badge +10

@Tuochuan Reminder notifications on an envelope only go to the 
“current” Recipient who has to take action on the envelope, reminders do not go to Recipients who have already completed their action or Recipients further down in the Signing Order who are waiting for the envelope to be assigned to them for action.

Userlevel 3
Badge +8

Hi @Tuochuan,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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