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Question

Sender name on workflow defaulting to account used in the workflow creation

  • 26 March 2024
  • 2 replies
  • 21 views

I am using power automate with docusign and I need the  email which is send to the approver to show the actual name  of the person who started the workflow and not the name of the user which was used in the workflow creation

Hello @munyachiwa ,

 

Welcome to the DocuSign Community and thank you for posting your concerns!

 

I’m sorry to hear that the needed name is not showing, I understand you are trying to send the document through Power Automate.

 

To better understand your issue, can you provide a screenshot of the configuration and the end result?

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


Hello @munyachiwa ,


Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


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