@Sweta

This is probably related to the Connections for the Docusign Connector in Power Automate. You can switch between multiple connections, but it may want to set it up clean again.

To do this remove all saved connections, log into Docusign eSignature with the desired user and then create a new connection. It will take the user id from the current session, if it is present and not ask you to log in.

Important: This user requires Admin rights to set up the Docusign Connect configuration. This is required for the “When an envelope status changes” trigger and does not work with “DS Sender”.

Hello @Sweta ,

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Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

What if I have one email account in Docusign which tie to 2 docusign account? I found in Power Automate, it automatically select one (my personal account) which i hope to select another corporate account. I have admin right for the corporate account.