I’m just curious as to the response time others are seeing when you send a message to spam@docusign.com. Do you get any response other than they will look into it? If so, how long does that response take? I asked someone to check on a case from the help desk and they indicated “Unfortunately, we dont have a way to follow up with the SPAM team. Can you try sending an email again to them or forwarding the email to them?”. The email had already been forwarded to them.
My message came from dse_na4@docusign.net and the email as Universitypayrollupdate_@outlook.com but had the sender name as someone from our organization. Since we don’t have any accounts on that server it was easy to know that it was a phishing attempt, but it does look legitimate if you don’t beware.