"Your Trial Expires Next Week"

Question

Recently, I was required to use docusign for a number of different documents. I received an email today saying “ Your Trial Expires Next Week.” I do not want a docusign subscription—how do I make sure that I’m not upgraded to a paid subscription with docusign?

David.Schmitz · Accepted Answer

@AM2024Here is a link to guide you through closing your DocuSign Account.https://support.docusign.com/s/articles/How-to-Cancel-Your-DocuSign-Account?language=en_US&_gl=1*5nllnj*_gcl_au*ODc4MTU4NDQwLjE3MTE2NTY0MzA.*_ga*NTczOTAyODg5LjE2MzE1NDg0MzE.*_ga_1TZ7S9D6BQ*MTcxNTAxMjA5OC4xMDQ1LjEuMTcxNTAxMzE4NC41OS4wLjA.&_ga=2.165325560.618705945.1715010074-573902889.1631548431

Christopher.Alpizar · Answer

Hi @AM2024,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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