Where do I put code to access document to sign?

Question

Good evening,I tried to open a DocuSign document from sender but was unsuccessful, there was a code in the email for me to use to access document just in case linked did not work.Can someone tell me where I put the code to access the document that I need to sign, please?Thank you in advance for any help you can provide me.Best,Cookie

Michael.Levy · Accepted Answer

Go to www.docusign.com and there will be a link labeled "Access Documents" in the menu across the top banner of the page.

On that page, you'll be prompted to enter the security code from the email you received.

Cheers,

Michael

Please select "Best Answer" if this addressed your issue.

Alejandro.Ramos · Answer

Hi @CookiesCC,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!

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