Where did the "whiteout" feature go?

Forum|Forum|2 years ago
April 1, 2024
2 replies
372 views

Not having the whiteout feature anymore is really frustrating. It make using DocuSign to create and house templates nerve racking, since there is no way to fix a mistake, besides starting all over. Please bring this feature back. Thank you!

N

nathaly.monge

Docusign Employee

Hello @mwatson ,

Welcome to the DocuSign Community and thank you for posting your concerns!

I’m sorry to hear that your template process is being affected, I understand there is a feature called “without” that is no longer available for you.

I haven’t heard about such a feature on the templates side, can you provide more information on where it was or what it did? Are you maybe using an integration?

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @mwatson ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.