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Question

where are my documents

  • April 3, 2024
  • 2 replies
  • 18 views
R
Newcomer
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I have logged in to see my documents, they do not show, how can I retrieve them ? I have checked payment to D S went out on the usual date

    2 replies

    Alexandre.Augusto
    Docusign Employee
    Forum|alt.badge.img+18

    Hello, @robyrio 

     

    Welcome to the DocuSign Community!

     

    After login, where did you go to see your envelopes?

     

    By the way, do you have more than one account tied to the same e-mail?

     

    Best,

    Alexandre

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    C
    Community Moderator
    Forum|alt.badge.img+15

    Hi @robyrio,

     

    I hope you are doing well.

     

    I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,

     

    Christopher | Docusign Community Moderator

    "Select as Best" below if you find the answer a valid solution to your issue

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