What is the step to change the expiration date of each envelope already sent?

Question

I have several packages that have been sent and are expiring and I don't want them to expire. How to change?

Community Expert · Accepted Answer

Hello,Thank you for reaching back.Unfortunately, no, the expiration date or any change to an envelope in general would have to be a one-by-one process. At the moment, DocuSign does not have the option to correct for a batch.Let us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

Community Member · Answer

Hello,Thank you for reaching out here in the DocuSign Community.I understand you would like to change the expiration for each envelope.You can apply changes to any envelope or recipient that has not been marked as completed.Once a recipient completes their action (or the envelope), the system will not accept any further alterations, the expiration can be changed by searching for the envelope, selecting "Correct" and going to Advanced options: https://support.docusign.com/s/document-item?language=en_US&bundleId=gbo1643332197980&topicId=pbj1578456352875.html&_LANG=enusYou can find more details regarding how to correct an envelope, here:https://support.docusign.com/en/guides/ndse-user-guide-correct-documentsLet us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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