voiding a signed envelope

Forum|Forum|2 years ago
April 30, 2024
2 replies
85 views

I sent an envelope with the wrong attachments. the receiver signed but should not have access to the attachments. i searched the community questions and there is no way to make this envelope disappear. i tried to delete sign it was signed but the receiver still has access to confidential information. does anyone have a way to resolve this?

eSignature

L

Lisa K

Newcomer

If it still allows you to Correct the envelope, go back in and replace your info with blank sheets of paper. Save it and then void it.

C

Christopher.Alpizar

Docusign Employee

Hi @Lisa K,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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