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We have a form with several validated fields. One of the fields requires 4 characters, all CAPS.

This form is one that is used regularly without error and has not had any changes made to it in several months.

In the past day or so, even though the data entered in this field is accurate, the field is throwing an error - only on certain computers and laptops.

Has anyone seen this.

If its only a certain computers, that is interesting. Can you share your code?


Hi @Anya James,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue? 

 

If so,  we would really appreciate it if you could share the solution and, mark the comment as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

 


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