Hello @DollyW ,

Welcome to the Docusign Community and thank you for posting your concerns!

I understand you are looking for a way for your users to use Docusign without needing to verify each time they login.

Can you provide more information?

Are your users accessing your Docusign directly or do they have their own account under the general account?

It sounds like you/they have enabled 2 step verification on your/their account, this can be disabled by:

1. Selecting your profile image and click on "Manage Profile": Turn Off Two Step Verification
2. Select "Privacy & Security".
3. If required, login to your account to authenticate.
4. In the "Login Security" section, toggle off two-step verification.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

That did work thank you so much.   

Hello @DollyW ,

Thank you for reaching back.

I’m glad it did, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator