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Newcomer
May 13, 2024
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User Activity Report

  • May 13, 2024
  • 2 replies
  • 78 views

Does the user activity report include deleted and voided envelopes in the sent and completed counts?

 

Best answer by JohnSantos

@Robbie Standeven - Yes, the user activity report includes data about deleted and voided envelopes. These envelopes are counted in the "Sent" totals since they were indeed sent out before being deleted or voided. However, they are not counted in the "Completed" totals, as they do not reach completion due to being voided or deleted. 

2 replies

JohnSantos
Guru
Guru
May 13, 2024

@Robbie Standeven - Yes, the user activity report includes data about deleted and voided envelopes. These envelopes are counted in the "Sent" totals since they were indeed sent out before being deleted or voided. However, they are not counted in the "Completed" totals, as they do not reach completion due to being voided or deleted. 

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Docusign Employee
May 27, 2024

Hi @Robbie Standeven,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!