Hello, @fcolvin 

Welcome to the DocuSign Community!

Is the envelope already in the Completed status? If so, you’ll need to send a new envelope. You can copy the previous completed envelope then send it again or just start from the scratch.

Now, if the envelope is in Waiting for others status,  you can Correct the envelope, add again the signee in question, put the fields that you want must be completed (if you don’t want again your signee skipping those fields, mark them as Required. Complete the correcting, Send it.

Marking fields as required will prevent such situation.

Also, there is a feature called Conditional fields. It permits to make a field appears based in a previous option selected by the signee. Perhaps, it’s something you could consider. Watch this video to learn how to use Conditional fields.

I hope that helps!

Alexandre

Hi @fcolvin,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.