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Newcomer
April 4, 2024
Solved

update existing form to remove mandatory fill requirement

  • April 4, 2024
  • 2 replies
  • 221 views

hi all

i need to update an existing form so that blank boxes are not mandatory fill (required) as my clients don't always know the answer

thanks

Best answer by Michael.Rave

@Gary Gipp

You can make the fields optional, when you edit the template, select the field and remove the checkbox “Required field”, which is the default for several field types.

You can find a step by step guide to set it to optional in this DocuSign Support Article.

2 replies

Michael.Rave
Docusign Employee
Docusign Employee
April 4, 2024

@Gary Gipp

You can make the fields optional, when you edit the template, select the field and remove the checkbox “Required field”, which is the default for several field types.

You can find a step by step guide to set it to optional in this DocuSign Support Article.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
April 18, 2024

Hello @Gary Gipp ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!