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Update Company Administrator

  • February 29, 2024
  • 2 replies
  • 21 views

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Hi,

I need to change the company administrator information on the screen that pops up for all users “ For assistance with Docusign, contact COMPANY administrator” How can I do that?

Thank you!

Best answer by David.Schmitz

@RalitsaH If you are a DocuSign Admin on the account, go to Settings > Account Profile. Scroll down to the section called “Custom Help Contact” , make the changes needed and Save.

2 replies

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@RalitsaH If you are a DocuSign Admin on the account, go to Settings > Account Profile. Scroll down to the section called “Custom Help Contact” , make the changes needed and Save.


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Hi @RalitsaH,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!