Skip to main content
New Voice
December 12, 2024
Solved

Unable to log in

  • December 12, 2024
  • 3 replies
  • 50 views

The email address I used to register is invalid and I cannot get the verification code. What should I do?

Best answer by Alexandre.Augusto

Hello, ​@sunzhikun 

 

Are trying to login in the Demo our Production account?

 

Demo: http://account-d.docusign.com

Prod: http://account.docusign.com

 

Let us to know,

Alexandre

3 replies

Alexandre.Augusto
Docusign Employee
Docusign Employee
December 12, 2024

Hello, ​@sunzhikun 

 

Are trying to login in the Demo our Production account?

 

Demo: http://account-d.docusign.com

Prod: http://account.docusign.com

 

Let us to know,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
Hengfeng Ge
Hero
Hero
December 12, 2024

@sunzhikun You can use a valid email to register a new demo account.

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
December 26, 2024

Hi ​@sunzhikun,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.