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Newcomer
June 27, 2024
Question

two separate docusign signatures - access to package of information

Hi guys,

I have two questions:

FIRST QUESTION: If a document gets signed in DocuSign in first row and is then send out through Docusign once again for signatures to a different group of people – what happens with the package of information related to the first set of signatures and first signature certificate? I mean, can I still access somehow this information, or it gets irreversibly overwritten?

SECOND QUESTION: is it possible to send out one envelope but with two different Email messages? I mean one for internal signatures and a different one for external signatures to have at the end one signed envelope with one signature certificate covering all signatures?

 

Thank you for your support!

Katarzyna

2 replies

Pawan Gangwani
Hero
Hero
June 27, 2024

hello @Katarzyna 

for the second ask: You can that while creating the envelop and add to recipient individually. 
and check the option “Custom Email for each recipient”. 

You can refer the ss.
 

Thanks!

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Docusign Employee
July 11, 2024

Hi @Katarzyna,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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