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Two factor authentication

  • April 18, 2024
  • 2 replies
  • 115 views
S
Newcomer
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Hi All, Looking for option to enter recepient mobile number to enable two factor authentication. I have already activated it in “security” however when I try and send the envelop, it asks me to enter the mobile number however doesnt provide a box to type in the mobile number

Best answer by Alexandre.Augusto

Helo, @SmartSelect 

 

Welcome to the Docusign Community!

 

First you must enable in the Security settings the senders may require an authentication method.

 

After that, in the envelope you can use the customized option Add ID Verification then select the available methods.

See the figure:

 

(image removed due to personal information)

 

I hope that helps!

Alexandre 

2 replies

Alexandre.Augusto
Docusign Employee
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Helo, @SmartSelect 

 

Welcome to the Docusign Community!

 

First you must enable in the Security settings the senders may require an authentication method.

 

After that, in the envelope you can use the customized option Add ID Verification then select the available methods.

See the figure:

 

(image removed due to personal information)

 

I hope that helps!

Alexandre 

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
N
Community Moderator
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  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • May 2, 2024

Hello @SmartSelect ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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