Two factor authentication

Forum|Forum|2 years ago
April 18, 2024
2 replies
205 views

Hi All, Looking for option to enter recepient mobile number to enable two factor authentication. I have already activated it in “security” however when I try and send the envelop, it asks me to enter the mobile number however doesnt provide a box to type in the mobile number

eSignature

Best answer by Alexandre.Augusto

Helo, @SmartSelect

Welcome to the Docusign Community!

First you must enable in the Security settings the senders may require an authentication method.

After that, in the envelope you can use the customized option Add ID Verification then select the available methods.

See the figure:

(image removed due to personal information)

I hope that helps!

Alexandre

Alexandre.Augusto

Answer

Docusign Employee

Helo, @SmartSelect

Welcome to the Docusign Community!

First you must enable in the Security settings the senders may require an authentication method.

After that, in the envelope you can use the customized option Add ID Verification then select the available methods.

See the figure:

(image removed due to personal information)

I hope that helps!

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

N

nathaly.monge

Docusign Employee

Hello @SmartSelect ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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