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Trying to log in but getting error message:
TypeError
Cannot read properties of undefined (reading 'data')

Does anyone know how to get past this?

Thanks so much.

Hello,

Thank you for reaching out here in the DocuSign Community.

I am sorry to hear that you are unable to log into DocuSign eSignature.

The issue you are experiencing is probably part of an ongoing outage in our NA2 server.

Our engineering team is aware of the situation and is actively working towards a fix.

More information at https://status.docusign.com/incidents/z0n5pff9sx55

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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