Back to Docusign.com
Trying to log in but getting error message: TypeError Cannot read properties of undefined (reading 'data') Does anyone know how to get past this? Thanks so much.
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
I am sorry to hear that you are unable to log into DocuSign eSignature.
The issue you are experiencing is probably part of an ongoing outage in our NA2 server.
Our engineering team is aware of the situation and is actively working towards a fix.
More information at https://status.docusign.com/incidents/z0n5pff9sx55
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Docusign Employee
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
I am sorry to hear that you are unable to log into DocuSign eSignature.
The issue you are experiencing is probably part of an ongoing outage in our NA2 server.
Our engineering team is aware of the situation and is actively working towards a fix.
More information at https://status.docusign.com/incidents/z0n5pff9sx55
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.