Even though I went into the settings and turned off email notifications for viewed, I’m still getting multiple emails (I’m an admin and an individual sender). Pls help! I’m getting inundated with 3+ notifications for each envelope I send out - which is a lot.
Hi Kristin! We do have many notifications you could receive, that is true. As a DS Admin, the Settings - Email Notifications area is for new users only; it does not impact existing user memberships. Ultimately, users control their own email notifications separately under My Preferences - Notifications. Here’s an article for your convenience!
Have an excellent day!
Thank you! It was turned on under my individual account; since I’m also an administrator I was only seeing those settings. Got it!
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