Hi @SarahFigurePlant,

Thank you for reaching out to the Docusign Community.  

For this scenario you could use our Email Archive Configuration feature. With Email Archive Configuration you can define specific email addresses that should receive a copy of all envelope email notifications in the account. You can update your current setup in Settings>Email Archive Configuration. For detailed steps on this process, see:

Add Email Archive Addresses

Note: Some advanced features and options are supported only in certain Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. 

Compare eSignature plans & pricing 

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

​Hi @SarahFigurePlant,

I hope you are doing well.

I would like to confirm if you could solve your issue by utilizing the suggested solution?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

The options you described are not available to me. I have inquired with our admin and our subscription is only limited by the number of users - not by feature. So we’ve just been using the work-around of adding all the internal members (who need to remain informed) as recipients who just “get a copy”.