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Dear All,

I updated the legal disclosure of our company’s account but I can’t get rid of the square brackets in the resulting document.

I add below the page where I updated the info, and an example of how the legal disclosure looks now, after the changes I made. You can see in the last picture that the email address and all the sentences I added are in square brackets. i would like the brackets not to be seen on the final document. 

 

Hello @mariella cerqua,

 

Thank you for reaching out here in the DocuSign Community.

 

I apologize for the inconvenience that this might cause you, I know the importance of showing the legal disclosure as intended; I understand that you updated the legal disclosure of your account but you cannot get rid of the square brackets in the resulting document

 

To confirm, if you delete the square brackets and save the changes, do you get any errors?

 

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Let us know if you need further assistance with this.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @mariella cerqua,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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