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We’re currently set up so that our MFA defaults to SMS for the first signor. However, if we’re adding additional signors, that signor defaults to Phone Call. Is there a way to change that for the second, or subsequent, signor(s) so that it defaults to SMS? Thanks.
+19- Guru
Yes, but you will need to create a case with DocuSign customer support. They can make that change for you.
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