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Everything was fine this morning, but this afternoon I went to search my sent envelopes that were still awating signature and they are all gone!  Upon investigation, it looks like everything I sent out since 4 days ago is missing, although I am still receiving items.  Did I accidentally hit something? The criteria is set for 6 months, so that can’t be it.  Anybody know?

Hello @Wendy M. ,

Welcome to the Docusign Community and thank you for posting your concerns!

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Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @Wendy M. ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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