@Andre52 - Here are 3 steps you can take to troubleshoot and resolve the issue:

1. Check Internet Connection: Ensure that your internet connection is stable. Sometimes, a weak connection can cause unexpected errors.

2. Clear Browser Cache and Cookies: Sometimes, cached data can cause issues. Try clearing your browser's cache and cookies, then attempt to send the document again.

3. Try a Different Browser: Use a different web browser to see if the issue persists. This can help determine if the problem is browser specific.

Hello @Andre52 ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!