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Resend signing order

  • February 2, 2024
  • 2 replies
  • 109 views

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Hello,

I have a document pending that has two signers.  I want to resend the document, but would like to know if it is going to go to both signers or just to the second signer who has not signed.

Thanks,

Alice 

Best answer by Michael.Rave

@AliceC 

Resend will send an email reminder to all signers at the current position in the routing order that have not yet signed. If one recipient has already signed, they will not receive the email reminder from DocuSign when you hit the “Resend” button.

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • February 2, 2024

@AliceC 

Resend will send an email reminder to all signers at the current position in the routing order that have not yet signed. If one recipient has already signed, they will not receive the email reminder from DocuSign when you hit the “Resend” button.


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  • Community Moderator
  • February 22, 2024

Hi @AliceC,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Also, you can find more details on how to resend an envelope, here:

 

Resend to All Outstanding Recipients

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

   

"Select as Best" below if you find the answer a valid solution to your issue!