Reminder Notifications for Envelopes that Expire in 24hrs

Question

Hello,Our organization has use cases where we want to send envelopes that expire 24hrs from the time they are sent, and we are trying to see if/how many times we can notify the recipient within that 24 hour time window. Currently I see that the expiration alerts and signing reminders work off of days. Does anyone know of a way to have a 24hr expiration on an envelope and be able to send reminder notifications within that time window? In this example below, if we want the envelope to expire tomorrow we would set the expiration value to 0. In doing so, we I assume we couldn’t use a value like 0.2 for reminder notifications (which in theory would be sending a reminder every 4-5 hours) since that would be greater than 0. Are we confined to using days for reminder notifications and expiration alerts, or is there a way around this? Thanks for the help.

mrave · Accepted Answer

@Jordan.SEmail notifications/reminders from Docusign eSignature can be set to be daily from the Docusign Web App and you can only set it to full number values without decimals.If you want to have more frequent reminders you need to manually trigger them in the Docusign Web App or trigger them via the Docusign REST API from an application or integration of your choice, which will be a custom development.

Reply

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded