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Newcomer
April 8, 2024
Solved

recipent does not have the same view of document as I do when I look in preview. It's a rental lease

  • April 8, 2024
  • 2 replies
  • 85 views

I uploaded a template that I already filled out with details. Created signing order. when I select preview only sender can see details. When I view from 2nd signer the document is blank with no details

Best answer by JohnSantos

@Anne.Cabrera  - You can change the signers view in Preview mode.  Or maybe you Document visibility enabled for that 2nd signer.   Would you be able to provide more information on the setup? 

2 replies

JohnSantos
Guru
Guru
April 8, 2024

@Anne.Cabrera  - You can change the signers view in Preview mode.  Or maybe you Document visibility enabled for that 2nd signer.   Would you be able to provide more information on the setup? 

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Docusign Employee
April 23, 2024

Hi @Anne.Cabrera,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!