Receiver is not able to view the complete document

Question

Hi Team,

Sender wanted the HRBP to view the document ans has chosen the below. Gaurav is able to see the document via outlook but cannot scroll down the page as attached.

(Information removed due to it being personal)

Needs to ViewSent on 2/16/2024 | 01:55:00 pm

nathaly.monge · Accepted Answer

Hello @divyadutt,Welcome to the DocuSign Community and thank you for posting your concerns!I’m sorry to hear that the recipient isn’t able to view completely the needed document, however to better understand your issue, can you provide more information?The image attached seems to be corrupted and I can not view it, can to try to attach it once more?was the envelope forwarded to HRBP or were they part of the signing order?Let us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

nathaly.monge · Answer

Hello @divyadutt,Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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