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purge files

  • May 16, 2024
  • 2 replies
  • 61 views
S
Newcomer
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Can a file be recovered if it is purged?

 

Best answer by JohnSantos

@Susie - Once a file is purged, it is permanently deleted from the system and cannot be recovered. Purging a document is an irreversible action.

    2 replies

    JohnSantos
    Guru
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    • JohnSantosGuru
    • Guru
    • Answer
    • May 16, 2024

    @Susie - Once a file is purged, it is permanently deleted from the system and cannot be recovered. Purging a document is an irreversible action.

    Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
    C
    Docusign Employee
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    Hi @Susie,

     

    I hope you are doing well.

     

    I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

     

    If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

     

    Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,

     

    Christopher | Docusign Community Moderator

    "Select as Best" below if you find the answer a valid solution to your issue.

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