Purchase contract filled out prior to signatures and when clients sign the information isn't there

Forum|Forum|2 years ago
June 16, 2024
3 replies
88 views

Hello, I have issues with when writing a purchase agreement for real estate in docusign. All the information is enered on the form and when I have my clients sign/date, etc it comes back to me and when I go to view after they signed all the information that I inputed; addresses, monetary amounts, etc all disappear. What am I doing incorrectly? Thanks Dan

eSignature

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nathaly.monge

Docusign Employee

Hello @DSurman ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry for the late reply and to hear that you are unable to see the information when you go in to view the document.

Are you part of the signing order (not as a Sender but as a recipient)? Does the information appear once the envelope is completed?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @DSurman ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

D

DSurman

Author

Newcomer

I have resolved the issue.

Dan Surman

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