+2We are wanting to add a privacy policy to the end of all envelopes we send for our company we have received some from other firms that have this but after searching the support section i wasn't able too find anything. Is anyone able to point me in the right direction?
Thanks
Best answer by nathaly.monge
Hello
Thank you for reaching back and for providing the information requested.
I checked your account and it seems like the feature is not enabled, according to the plan type you have this should be enabled. Please create a case with Customer Support to have the feature enabled in the backend. As an admin, you would only need to give your approval: https://support.docusign.com/en/contactSupport
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Do you want this privacy policy to be added to the document or can it be mentioned during signing or do you want it to show in the disclosure, can you provide more detail about that?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+2Hi Nathaly, Not entirely sure the example we have just shows it after the signing information in the completed envelope but i don't know which option that would be Thanks
Hello
Thank you for reaching back.
The information that shows at the end of the completed document is a Legal Disclosure that can be edited by going to Admin/Settings > Legal Disclosure: Default Electronic Record and Signature Disclosure Customization
Is that what you are looking to edit?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+2Hi Nathaly,
Looking at your instructions and your link i cant find the section for Legal Disclosure in the admin section at all i have an account with full admin. Am i looking in the wrong place?
Thanks
Hello
Thank you for reaching back.
I’m not seeing that you need a specific plan to have access to those settings. Can you provide a screenshot of the left panel available when accessing Settings/Admin?
Also, via a private message, can you provide your account number and email associated to your user?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Thank you for reaching back and for providing the information requested.
I checked your account and it seems like the feature is not enabled, according to the plan type you have this should be enabled. Please create a case with Customer Support to have the feature enabled in the backend. As an admin, you would only need to give your approval: https://support.docusign.com/en/contactSupport
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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