People trying to access my PowerForm are encountering an error when they click the PowerForm link. Error is
“Unable to load PowerForm signing process. Error: An error has occurred.”
Can anyone provide direction on what might be causing this. It was working 2 hours ago and suddenly appeared.
PowerForm signing process error
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The error is pretty generic and I have seen this under a few circumstances. The first is the Powerform should always have Recipient 1 as blank for both the Name and Email address, only the Role should be defined. I would edit the Template and verify then try saving the Template again after any changes to see if any error pops up during the SAVE.
Hi
I hope you are doing well.
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Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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