PowerForm Initiator - Signing Session Time Out?

Question

When using a PowerForm to initiate an envelope, if the PowerForm initiator (signer 1) clicks “Begin Signing” and is in the Signing Ceremony screen, is there a timeout if the signer does not complete the signing ceremony within a certain period of time? If so, what is that timeframe and is it configurable? If it is, what setting needs to be changed?

Thank you.

Alejandro.Ramos · Accepted Answer

Hi @Kim Mannen,Thank you for reaching out to the Docusign Community.This behavior is controlled through the Recipient Session Timeout setting included in Settings>Security Settings. If the option is not listed on the dashboard, Docusign Support can assist in enabling the toggle for you. More details on how to work with this setting can be found, here:Account SecurityFeel free to let us know if you need further assistance with this.Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

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