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Harriet MNewcomer
Newcomer
April 11, 2024
Solved

Password requirements settings

  • April 11, 2024
  • 2 replies
  • 144 views

If I change the password requirements for my organization, what happens to the current users who have a non-compliant password? Do they need to change it?

Best answer by Michael.Rave

@Harriet M 

Note: When administrators update password rules, the new rules apply when users either create a new password or update an existing password. Until either scenario exists, users can log in with their existing passwords created according to the previous rules.

More details are available in this Docusign support article.

2 replies

Michael.Rave
Docusign Employee
Michael.RaveDocusign EmployeeAnswer
Docusign Employee
April 11, 2024

@Harriet M 

Note: When administrators update password rules, the new rules apply when users either create a new password or update an existing password. Until either scenario exists, users can log in with their existing passwords created according to the previous rules.

More details are available in this Docusign support article.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
Christopher.AlpizarDocusign Employee
Docusign Employee
April 25, 2024

Hi @Harriet M,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

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