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Password requirements settings

  • April 11, 2024
  • 2 replies
  • 72 views

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If I change the password requirements for my organization, what happens to the current users who have a non-compliant password? Do they need to change it?

Best answer by Michael.Rave

@Harriet M 

Note: When administrators update password rules, the new rules apply when users either create a new password or update an existing password. Until either scenario exists, users can log in with their existing passwords created according to the previous rules.

More details are available in this Docusign support article.

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • April 11, 2024

@Harriet M 

Note: When administrators update password rules, the new rules apply when users either create a new password or update an existing password. Until either scenario exists, users can log in with their existing passwords created according to the previous rules.

More details are available in this Docusign support article.


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Hi @Harriet M,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.