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Newcomer
July 4, 2024
Solved

other signatories

Hi everyone,

can it be that recipients can no longer see the other recipients? Is that new?  

Best regards

Maria

Vinicius.Rodrigues
Docusign Employee
July 5, 2024

Hi @Maria !

There weren’t recent changes that affect how signers view more envelope information (including recipients). Could you provide more information about the challenge you’re handling? 

 

When it's a recipient's turn to sign, they can view the participants in a flow by logging into their Docusign account and clicking on the envelope to see more details, or while signing accessing by clicking Other Actions > History.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

2 replies

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
July 5, 2024

Hi @Maria !

There weren’t recent changes that affect how signers view more envelope information (including recipients). Could you provide more information about the challenge you’re handling? 

 

When it's a recipient's turn to sign, they can view the participants in a flow by logging into their Docusign account and clicking on the envelope to see more details, or while signing accessing by clicking Other Actions > History.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
July 22, 2024

Hi @Maria,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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